First aid for questions about your packaging system

Our service technicians get to work · You can rely on them

For all acute questions regarding your SOMIC packaging machine, please send us the completed request for support. This enables our service technicians to diagnose more quickly. In most cases, remote maintenance is possible - worldwide.

Request for Support


Fault analysis


Spare parts

Important for accurate determination of spare parts and the location of machine run failures: Attach photos (maximum of 10MB total)

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