Contact for questions about your SOMIC packaging machine
Customer care
SOMIC packaging machines are used all over the world. This makes us proud and it is particularly important to us to offer our customer service everywhere in familiar quality. This also includes personal support during the commissioning of your new SOMIC. We train your operating and maintenance teams in advance so that your packaging processes can run at peak performance from day one.
Customer care
Installation and service
You can reach your contact persons under
Phone: +66 (0)2 030 2450
E-Mail: service(at)somic.asia
Outside business hours via E-Mail: service(at)somic.asia
or please use the facility log to request technical support Fault report form
Fault report form
If you experience problems with your packaging machine, please return the completed fault report form – we are available around the clock, seven days a week!